We offer multiple shipping options: (1) Sea Freight (FCL / LCL) — the most cost-effective method for bulk orders; (2) Air Freight — faster delivery for time-sensitive orders; (3) Express Courier (DHL, UPS, FedEx, TNT) — ideal for sample orders and small quantities. We ship from Shantou, Shenzhen, and Guangzhou ports. Our team handles all export documentation including commercial invoices, packing lists, bills of lading/air waybills, and certificates of origin.

ToysBase exports to over 100 countries and regions worldwide. Our primary markets include Europe (Germany, UK, France, Italy, Spain, Netherlands,Romania,Czech,Poland,Portuga etc), North America (USA, Canada), Latin America (Brazil, Mexico, Argentina, Chile, Colombia,Colombia,Peru etc), Middle East (UAE, Saudi Arabia etc), Australia,Japan & Korea,Southeast Asia, and Africa. We have extensive experience with country-specific certification requirements including EN71 for Europe,South America, ASTM for USA, and INMETRO for Brazil.

Absolutely. We encourage factory visits — seeing our production capabilities in person builds trust. Our factory is located in Chenghai, Shantou, approximately 1 hour from Jieyang Chaoshan International Airport (SWA) and 2-3 hours from Guangzhou/Shenzhen by high-speed rail. Please contact us to schedule a visit and we will arrange airport pickup and factory tour.

ToysBase regularly participates in major toy and gift trade shows including the Hong Kong Toys & Games Fair (January ) and Hong Kong Mega Show (October), Canton Fair (Guangzhou, April and October), Spielwarenmesse Nuremberg Toy Fair (Germany, January/February), and other regional exhibitions. We welcome meeting buyers at these events. Contact us for our current exhibition schedule and booth information.

The fastest way to reach us is by email at sales@toysbase.com. For urgent inquiries, you can also reach us by phone/WhatsApp at +86-13502725531 or landline at +86-754-85850280-8002. Follow us on Facebook (facebook.com/toysbasecom) and YouTube (youtube.com/@wholesalebabytoys) for product updates. Our team responds to all inquiries within 24 hours during business days (Monday–Saturday, 9:00–18:00 Beijing Time UTC+8).